1.1 Welcome to LuckyBunny.PH

LuckyBunny.PH ("we," "us," or "our") is committed to protecting your privacy under applicable privacy laws and regulations ("Privacy Laws"). This Privacy Policy explains how we collect, use, disclose, and process your personal data when you use our website, mobile application (the "Platform"), or services (collectively, the "Services").

By using our Services, you consent to the practices described in this Policy. If you disagree, please refrain from using our Platform.

1.2 What is Personal Data?

"Personal Data" refers to any information that can identify you, such as your name, contact details, or identification number.

1.3 Changes to This Policy

We may update this Policy periodically. Continued use of our Services constitutes acceptance of the revised terms.

2.1 When do we collect your data?

We collect your data when you:

• Register or use our Services
• Interact with us (e.g., customer support, social media)
• Complete transactions
• Link your account to third-party services (e.g., social media)
• Participate in promotions or submit feedback

2.2 What data do we collect?

We may collect:

• Identity & Contact Data: Name, email, phone number, address
• Financial Data: Payment/bank details
• Technical Data: IP address, device information, browsing activity
• Usage Data: Interactions with our Platform
• Marketing Preferences: Communication history and preferences
• Note: Providing inaccurate data may affect your access to our Services

We use cookies to:

• Improve Platform functionality
• Personalize your experience
• Deliver targeted ads (you can disable cookies via browser settings)

We process your data to:

• Provide and improve our Services
• Verify identity (KYC/AML compliance)
• Process transactions
• Send marketing communications (opt-out available)
• Comply with legal obligations

We may share your data to:

• Service Providers: Payment processors, IT support
• Regulatory Authorities: As required by law (e.g., PAGCOR)
• Business Partners: For promotions (with your consent)
• We ensure third parties adhere to strict confidentiality agreements

a. We implement encryption, firewalls, and access controls

b. Data is retained only as long as necessary or required by law

Our Services are strictly for users aged 21+. We do not knowingly collect data from minors.

You may:

• Access, correct, or delete your data
• Withdraw consent (may affect Service access)
• Opt out of marketing communications

Requests can be sent to: support@luckybunny.ph

We are not responsible for the privacy practices of external sites linked on our Platform.

For privacy-related inquiries or complaints
Email: support@luckybunny.ph